Terms of Service

Effective Date: June 2024

General Provisions

Welcome to Kirkasmuisto Hotel. By accessing our services, making a reservation, or staying at our property, you agree to be bound by the following terms and conditions. These terms ensure a safe, comfortable, and professional environment for all our guests.

1. Bookings and Reservations

All reservations are subject to availability and confirmation. Guests must be at least 18 years of age to book a room. A valid credit card is required at the time of booking to guarantee your reservation. Kirkasmuisto Hotel reserves the right to pre-authorize credit cards prior to arrival.

2. Cancellation and No-Show Policy

Cancellations must be made at least 48 hours prior to the scheduled arrival date to avoid a penalty of one night's room charge. For non-refundable bookings, the full amount will be charged regardless of cancellation timing. No-shows will be charged the total cost of the stay.

3. Hotel Rules and Guest Conduct

Kirkasmuisto Hotel maintains a strict non-smoking policy in all indoor areas, including guest rooms. Any violation will result in a cleaning fee of €250. Guests are expected to conduct themselves in a manner that does not disturb the comfort or safety of other guests or staff. Excessive noise between 10:00 PM and 7:00 AM is prohibited.

4. Liability and Damages

Guests are liable for any damage caused to the hotel property or equipment by themselves or their invitees. Kirkasmuisto Hotel is not responsible for the loss, theft, or damage of guest property unless stored in the provided room safe or at the front desk storage. Our liability for any claim shall not exceed the total cost of the guest's stay.

5. Check-in and Check-out

Check-in time is from 3:00 PM. Early check-in is subject to availability. Check-out time is by 11:00 AM. Late check-out may be available upon request and may incur additional charges. Guests must present a valid government-issued photo ID upon arrival.

Legal Inquiries

For any questions regarding these terms or other legal matters, please reach us at:

Kapteeninkatu 12, 00140 Helsinki, +358 41 733 2589